Reference

Open with clear privacy terms

Your account profile, DANA, OVO, GoPay and QRIS records, cookie choices, and device checks are covered in this Privacy Policy before you enter the lobby.

DANA records explainedOVO receipt matchingCookie choicesDevice checks09:00-23:00 WIB help
populer 4d Open with clear privacy terms
CONTACT PATHS

Check privacy help channels

Privacy questions need a clear route, not a long wait. Our support desk is available from 09:00 to 23:00 WIB through live chat, WhatsApp, and the account inbox, and we ask for…

Live chat Use live chat for quick privacy checks during 09:00-23:00 WIB. We can confirm the request path, explain which account fields are stored, and tell you which proof is needed before any change is made.
WhatsApp help WhatsApp is useful when you need to send a cropped DANA, OVO, GoPay, or QRIS receipt for a privacy correction. We will not ask for your password or full wallet PIN.
Account inbox The account inbox keeps your privacy request inside the signed-in area. Choose Account > Profile > Privacy Request, add the data field you want checked, and keep replies in one thread.
DATA CARE

Browse how we protect data

Privacy control works better when you know exactly what happens behind the screen. We separate login data, wallet references, cookie settings, and game-session logs so one request can be handled without opening…

Account data

We store the profile details you give during account setup, including username, contact channel, and verification status. You can ask us to correct eligible fields through Account > Profile > Privacy Request.

Payment records

DANA, OVO, GoPay and QRIS records are used to match wallet activity with your account balance. We keep reference numbers, status logs, and timing details rather than full private wallet credentials.

Cookie choices

Cookies help keep your signed-in session, remember language preference, and reduce repeated security checks. You can clear browser cookies anytime, then sign in again to set fresh preferences.

Device access

When you move between Android, iOS, and desktop, we log session details such as device type and sign-in time. Check Account > Security > Active Devices to spot access you do not recognise.

Game logs

Sessions for Lightning Roulette, Tree of Fortune, Boxing Betting, Aviator, Bingo, and Fishing God create account records. Those logs help us settle disputes and answer privacy questions about your activity history.

Retention checks

We keep records only while they are needed for account operation, payment checks, security, or dispute handling. If you ask for deletion, we explain which data can be removed and which must remain longer.

Ask clearer Privacy Policy questions

Before you open an account or change a wallet detail, you may want to know what data is used and how to reach us. These answers focus only on privacy handling: account fields, payment references, cookies, devices, game logs, and contact steps. If your question involves account access, use the signed-in inbox first because it links your request to the correct profile.

It covers the account details you provide, sign-in records, device checks, cookie choices, payment references, and activity logs tied to your profile. We use those records for account operation, security checks, and privacy requests.

No. We record payment references such as wallet label, transaction time, status, and receipt details for matching. We do not need your wallet password, PIN, or full private banking credentials.

Sign in, open Account > Profile > Privacy Request, and tell us which field needs correction. For contact or wallet changes, we may ask for one recent account step to verify ownership.

Device checks help us detect unusual access, especially when your account moves between mobile and desktop. You can see current access under Account > Security > Active Devices and report anything unfamiliar.

Cookies keep your session active, remember basic preferences, and reduce repeated security prompts. You can clear them in your browser, but you may need to sign in again and set preferences again.

Yes, you can ask through Account > Profile > Privacy Request or support. We will explain which records can be removed and which may stay longer for payment checks, security, or dispute handling.

Our support team handles privacy requests from 09:00 to 23:00 WIB through live chat, WhatsApp, and the account inbox. For account-specific records, the signed-in inbox is the clearest route.